WestJet’s $12.5 Million Settlement– WestJet passengers who paid for their first checked bag on certain flights may be entitled to compensation under a $12.5 million class-action settlement. If you believe you were wrongly charged for baggage fees, you can file a claim to receive WestJet Travel Bank credits.
This article explains everything you need to know, including eligibility criteria, how to submit a claim, deadlines, and expected compensation. Whether you’re a frequent traveler or someone who flew with WestJet once, this guide ensures you get what you’re owed.
WestJet’s $12.5 Million Settlement
| Topic | Details |
|---|---|
| Settlement Amount | $12.5 million |
| Who Can Claim? | Passengers who booked directly with WestJet and paid for their first checked bag on select flights between 2014-2019 |
| Compensation Type | WestJet Travel Bank credits (valid for 24 months, no blackout periods) |
| Estimated Payout | Between $10-$20 per passenger, depending on the number of claims |
| Claim Deadline | February 10, 2025 |
| How to Apply | Online form, email verification, or paper application with proof of eligibility |
| Official Website | WestJet Settlement |
If you were wrongly charged for your first checked bag on a WestJet flight between 2014-2019, you may be eligible for compensation. The claims process is free and simple, and eligible passengers will receive Travel Bank credits (valid for 24 months, no blackout dates).
Don’t wait! The deadline to submit your claim is February 10, 2025. Check your old bookings, gather proof, and claim your share of the $12.5 million settlement.
What Is the WestJet Settlement About?
The class-action lawsuit alleged that WestJet improperly charged passengers for their first checked bag on flights where baggage fees should have been included. The affected flights cover both domestic and international routes between 2014 and 2019. Rather than fight the case in court, WestJet agreed to a $12.5 million settlement to compensate affected passengers.
Who Is Eligible to Claim Compensation?
To qualify for a refund, you must meet these conditions:
1. Flights Within Canada
- Your ticket was issued on or after September 15, 2014.
- You traveled between October 29, 2014, and July 29, 2017.
- Your fare type included a free first checked bag (e.g., Flex, Plus, or similar).
2. U.S. and International Flights
- Your ticket was issued on or after November 3, 2015.
- Your travel occurred between January 6, 2016, and February 27, 2019.
- The fare you booked should have included one free checked bag.
💡 If you’re unsure whether you qualify, check your old emails for WestJet booking confirmations or flight receipts!
How Much Compensation Will You Receive?
WestJet will provide Travel Bank credits instead of cash refunds. These credits:
✅ Can be used for future flights on WestJet.
✅ Are valid for 24 months.
✅ Have no blackout dates.
💰 Estimated payout: Between $10 and $20 per person, depending on the number of claims submitted.
How to Submit Your Claim WestJet’s $12.5 Million Settlement?
Filing your claim is simple and free. Follow these steps:
1. Online Claim (Recommended)
- If you received an email from the claims administrator, click the link provided.
- Use the unique ID and PIN in the email to access your pre-filled claim form.
- Verify your details and submit your claim.
2. No Email? Submit an Electronic Form
- Visit the official settlement website.
- Fill in your personal details (name, contact, booking reference).
- Upload any supporting documents (e.g., booking confirmation, ticket receipt, or baggage fee proof).
- Submit the claim before February 10, 2025.
3. Mail-In Paper Claim
- Download the claim form from the official website.
- Fill in your information and attach proof of eligibility.
- Mail the completed form to the claims administrator (address provided on the form).
- Ensure your submission is postmarked by February 10, 2025.
💡 One claim per passenger. Submitting multiple claims could delay processing!
What to Do If You Encounter Issues?
If you have trouble submitting your claim, consider these options:
- Check spam folders for missing emails.
- Contact WestJet customer support to retrieve old booking records.
- Reach out to the claims administrator via the official website for assistance.
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FAQs about WestJet’s $12.5 Million Settlement?
1. Do I need proof of my flight to claim?
Yes. If you submit a manual claim, you must provide proof, such as a flight receipt, ticket, or bank statement showing the baggage fee.
2. Can I get cash instead of Travel Bank credits?
No. The settlement only provides WestJet Travel Bank credits.
3. What if I no longer have my booking details?
Try checking your email inbox for old WestJet booking confirmations. If you can’t find them, contact WestJet’s customer service for help retrieving past bookings.
4. How long will it take to receive my credits?
It depends on the number of claims submitted. Expect processing to take several months after the deadline (February 2025).
5. Can I transfer my Travel Bank credits to someone else?
No. The credits are non-transferable and must be used by the claimant.
6. What happens if I miss the deadline?
Unfortunately, late claims will not be accepted, so make sure to apply before February 10, 2025.
