Verizon Class Action Settlement 2025: In 2025, Verizon is distributing payments as part of a $100 million class action settlement to compensate customers who were charged undisclosed administrative fees between 2016 and 2023. If you were a Verizon customer during this period, you may be eligible for a payout. This article provides a detailed breakdown of the Verizon Class Action Settlement, including who qualifies, how much you can expect to receive, and when to expect your payment.
The case was rooted in allegations that Verizon imposed administrative charges (sometimes referred to as “telco recovery charges”) on customers without proper disclosure. If you paid these fees while you were a Verizon customer, especially a postpaid wireless customer, there’s a chance you might qualify for compensation. Let’s dive deeper into the details of the settlement to help you understand how to navigate this process.
Verizon Class Action Settlement 2025
| Key Information | Details |
|---|---|
| Settlement Amount | $100 million |
| Who Qualifies | Verizon postpaid wireless customers who paid administrative fees between 2016–2023 |
| How to File | Claims were due by April 15, 2024 (no new claims can be filed) |
| Amount per Claimant | $15 base payment plus $1 per month of administrative fees, up to $100 total |
| Payout Method | Venmo, Zelle, PayPal, physical checks, or prepaid cards |
| Claim Period | January 1, 2016 to November 8, 2023 |
The Verizon Class Action Settlement in 2025 provides an opportunity for eligible customers to receive compensation for administrative fees that were not properly disclosed by Verizon. If you were a Verizon postpaid wireless customer between 2016 and 2023 and filed your claim by April 2024, you could be eligible for a payout.
Although many customers may receive a smaller amount than the maximum $100 payout, this settlement serves as an important reminder of the need to stay vigilant about fees on your bills. If you haven’t received your payment yet, don’t panic—check your claim status online or reach out to the settlement administrator for further assistance.
What is the Verizon Class Action Settlement?
The Verizon Class Action Settlement arose from a lawsuit accusing Verizon of overcharging customers with administrative fees that were not clearly disclosed. These fees, also referred to as telco recovery charges, were applied to customers’ bills without proper transparency or explanation. The class action lawsuit claims that Verizon violated consumer protection laws by not adequately informing customers about these charges.
As a result, Verizon agreed to settle the case and establish a $100 million fund to compensate affected customers. The settlement is designed to return money to those who were charged these administrative fees without clear and proper disclosure.
Who Qualifies for the Verizon Class Action Settlement?
To be eligible for compensation from the settlement, you must meet the following criteria:
- You were a Verizon customer between January 1, 2016, and November 8, 2023.
- This includes customers with postpaid wireless service plans. If you were on a prepaid plan or did not have a postpaid account during this period, you do not qualify for the settlement.
- You paid administrative or telco recovery fees during the above period.
- These charges are often listed on your bill under names like “administrative fee” or “telco recovery charge.” If these fees appeared on your bill, you might be eligible for a payout.
- You filed a claim by the deadline of April 15, 2024.
- The window for filing claims is now closed. Therefore, if you missed this deadline, you are not eligible for a payout from this settlement. It is essential to keep track of deadlines in future class actions and legal settlements.
Practical Example:
Let’s say you had a Verizon postpaid account from 2017 to 2022 and noticed an administrative fee on your monthly bills. If you filed a claim by the deadline, you could be eligible for compensation. However, if you didn’t file by April 2024, you cannot receive any compensation, even if you meet the other criteria.
How Much Can You Expect from the Verizon Class Action Settlement?
The total payout for each claimant varies depending on several factors, such as the number of months you were charged the administrative fee and the total number of eligible claimants. Here’s a breakdown of the compensation structure:
- Base Payment: All eligible claimants receive a base payment of $15.
- Additional Compensation: For each month you were charged the administrative fee, you will receive an additional $1. For example, if you were charged the fee for 12 months, you could receive an additional $12 (12 months × $1).
- Maximum Payout: The maximum payout per claimant is $100. However, due to the high volume of claims, many recipients report receiving amounts lower than the maximum.
Example of Payout Calculation:
Let’s say you were charged an administrative fee for 12 months. In that case, you would receive the $15 base payment plus $12 for the 12 months (1 dollar per month), giving you a total of $27.
While some people will receive close to the $100 maximum, many customers report receiving much less. For example, payments can range anywhere from $5 to $15 due to the sheer number of claims and the overall settlement fund distribution.
When Will You Receive Your Payment?
Payments for the Verizon Class Action Settlement began in January 2025. If you are an eligible claimant, you should receive your compensation through one of the following methods:
- Venmo
- Zelle
- PayPal
- Physical Checks
- Prepaid Cards
The payout method depends on what you selected when you filed your claim. For digital methods like Venmo, Zelle, or PayPal, payments are usually processed quickly. For those who chose physical checks or prepaid cards, the payment might take a little longer to arrive by mail.
What if You Haven’t Received Your Payment Yet?
If you haven’t received your payment, first check the settlement website to verify your claim status. Make sure that your payment method (Venmo, PayPal, etc.) was correctly listed on your claim form.
If the settlement website shows that your payment has been processed but you still haven’t received it, it might be worth checking your spam or junk email folder if you opted for digital payments. Additionally, keep an eye out for physical checks or prepaid cards in your mailbox.
How to Check Your Claim Status
To check your claim status or track the status of your payment, you can visit the official settlement website:
- Visit the settlement website: verizonadministrativechargesettlement.com
- Log in with your details: You will need your claim number or other identifying information to check your claim status.
- Follow the instructions: The website will provide information about your payment or any next steps you may need to take.
If there is an issue or you have questions, you can contact the settlement administrator for assistance. They will be able to help resolve any issues related to your payment or claim.
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FAQs About Verizon Class Action Settlement 2025
1. I missed the deadline. Can I still get paid?
Unfortunately, no. The claim deadline for this settlement was April 15, 2024. If you didn’t submit a claim by that date, you can no longer participate in the settlement and will not receive compensation.
However, you can keep an eye out for any future class action settlements or legal actions involving Verizon or other companies.
2. Are these payments taxable?
Yes, the payments you receive may be taxable. The IRS considers settlement payouts as taxable income. It’s recommended to consult a tax professional to understand how this settlement affects your taxes, especially if you receive a large payout.
3. Why are some people getting less than others?
The amount you receive depends on how many months you were charged the administrative fee and the total number of claimants. Since there were many eligible claimants, the total fund was divided among all of them, meaning that some people received less than the maximum of $100.
4. What if I don’t recognize the charge on my bill?
If you don’t remember paying the administrative fee, you should carefully review your Verizon billing statements. If you believe the charges were in error, you can contact Verizon customer service for clarification. In some cases, it may be possible to request a refund for fees you were incorrectly charged.
