Claim $350 to $850 Citibank Class Action Settlement in 2025: If you’ve received unsolicited robocalls from Citibank regarding past-due credit card accounts, you might be entitled to a cash settlement ranging between $350 and $850. This opportunity arises from a $29.5 million class action settlement addressing allegations that Citibank violated the Telephone Consumer Protection Act (TCPA) by making these unauthorized calls.
Claim $350 to $850 Citibank Class Action Settlement in 2025
The Citibank class action settlement offers a significant opportunity for individuals affected by unsolicited robocalls to receive compensation. By understanding the eligibility criteria and following the outlined steps, you can ensure your claim is submitted correctly and on time. Remember to act promptly, as the deadline for submissions is December 20, 2024.

Detail | Information |
---|---|
Total Settlement Amount | $29.5 million |
Individual Payout | $350 to $850; up to $2,500 for those with over five calls and supporting documentation |
Eligibility Criteria | Non-Citibank customers who received robocalls about past-due credit card accounts between August 15, 2014, and July 31, 2024 |
Claim Submission Deadline | December 20, 2024 |
Final Approval Hearing | January 14, 2025 |
Official Settlement Website | headtcpasettlement.com |
Understanding the Citibank Class Action Settlement
In recent years, Citibank faced allegations of violating the TCPA by making unsolicited robocalls to individuals who were not their customers. These calls, aimed at collecting past-due credit card debts, were made between August 15, 2014, and July 31, 2024. To resolve these claims without admitting wrongdoing, Citibank agreed to a $29.5 million settlement.
What is the Telephone Consumer Protection Act (TCPA)?
The TCPA, enacted in 1991, is designed to protect consumers from unsolicited telemarketing calls, prerecorded messages, and automated dialing systems. It restricts telemarketing and the use of automated telephone equipment, requiring prior consent from recipients before making such calls. Violations of the TCPA can result in significant penalties for companies.
Eligibility Criteria for the Settlement
To determine if you’re eligible for a payout from this settlement, consider the following criteria:
- Non-Customer Status: You must not be a current or former Citibank customer or authorized user.
- Receipt of Robocalls: You received one or more unsolicited robocalls from Citibank concerning a past-due credit card account.
- Time Frame: The calls were made to your cellular telephone between August 15, 2014, and July 31, 2024.
If you meet these conditions, you may be entitled to a portion of the settlement fund.
Potential Compensation Amounts
The amount you can receive depends on the number of valid claims submitted and the number of unsolicited calls you received:
- Standard Payout: Eligible individuals can expect to receive between $350 and $850.
- Higher Compensation: If you received more than five such calls and can provide supporting documentation (like phone records or screenshots), you may be eligible for up to $2,500.
How to File a Claim $350 to $850 Citibank Class Action Settlement in 2025?
If you believe you’re eligible, follow these steps to file a claim:
- Visit the Official Settlement Website: Navigate to headtcpasettlement.com to access the claim form and detailed instructions.
- Complete the Claim Form: Provide your personal information, including your name, address, and the phone number that received the robocalls.
- Detail the Calls Received: Indicate the number of unsolicited robocalls you received from Citibank during the specified period.
- Attach Supporting Documentation: If you’re claiming compensation for more than five calls, include evidence such as phone records or screenshots to substantiate your claim.
- Submit the Claim: Ensure you submit your completed claim form and any supporting documents by December 20, 2024. Late submissions will not be considered.
Important Dates to Remember
- Claim Submission Deadline: All claims must be submitted by December 20, 2024.
- Final Approval Hearing: Scheduled for January 14, 2025, this hearing will determine the final approval of the settlement.
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FAQs About Claim $350 to $850 Citibank Class Action Settlement
Q1: What if I’m unsure whether I received a robocall from Citibank?
If you’re uncertain, review your phone records between August 15, 2014, and July 31, 2024, for any unsolicited calls from Citibank regarding past-due credit card accounts.
Q2: Do I need to provide proof of the calls to file a claim?
For the standard payout, detailed proof isn’t mandatory. However, if you’re claiming the higher compensation for receiving more than five calls, supporting documentation is required.
Q3: When can I expect to receive my compensation?
Payments will be distributed after the final approval hearing on January 14, 2025, and once all claims have been processed. This process may take several months.
Q4: What happens if I miss the claim submission deadline?
Unfortunately, late claims will not be accepted. It’s crucial to submit your claim by December 20, 2024, to be considered for compensation.
Q5: Is there a cost to file a claim?
No, filing a claim is free. Be cautious of any third parties requesting payment to assist with your claim.