Thousands Losing SASSA Grants to Scammers – South African Social Security Agency (SASSA) beneficiaries are losing thousands of rands to scammers exploiting their desperation and trust. From fake messages to phishing websites, fraudsters are targeting the most vulnerable—stealing identities, rerouting grant payments, and even emptying accounts. If you or a loved one depends on SASSA grants, knowing how to spot and stop these scams could save your financial lifeline.
In this guide, we break down how scammers operate, real examples of fraud, how to protect yourself, and what to do if you’ve been targeted. Whether you’re a concerned family member, a social worker, or a grant recipient yourself, this article will give you everything you need to stay informed and secure.
Thousands Losing SASSA Grants to Scammers
| Topic | Details |
|---|---|
| Issue | Thousands of SASSA grant recipients falling victim to scams |
| Common Scams | Fake SMS, phishing sites, impersonation calls, card theft |
| Impact | Loss of income, identity theft, account fraud |
| Official SASSA Site | https://srd.sassa.gov.za/ |
| Report Fraud | Call 0800 60 10 11 or email [email protected] |
| Protect Yourself | Secure details, verify messages, use only official platforms |
| Target Audience | SASSA recipients, families, caregivers, social workers |
| Payment Date Link | SASSA Payment Schedule |
Scams targeting SASSA grant recipients are rising—but awareness is your greatest defense. Stay skeptical, share safety tips, and always verify before trusting any message.
The Rise of SASSA Grant Fraud
Over 18 million people in South Africa receive some form of social grant through SASSA. As financial pressure grows, so does the opportunity for fraud. According to the South African Reserve Bank (SARB), digital fraud targeting vulnerable citizens is one of the fastest-growing crimes in the country.
“We’re seeing a spike in social grant scams, especially around the 1st and 15th of each month,” warns cybersecurity expert Thandeka Mokoena.
Zanele’s Story: How a Grandmother Lost Her Entire Grant
Zanele, a 62-year-old pensioner in Soweto, got a WhatsApp message saying she needed to “verify her SASSA information” to avoid losing her grant. Trusting the message, she clicked the link and entered her ID and card details. Within minutes, R1,980 was gone. She only realized the scam when her Postbank card balance showed R0.
Common SASSA Grant Scams in 2025
1. Fake SMS and WhatsApp Messages
Fraudsters send texts urging you to “update your SASSA info” or offering “free bonus payments.” These contain links to phishing websites.
Red Flag: SASSA never asks for banking info via SMS.
2. Phishing Websites
These mimic the official SASSA portal. Victims enter their ID number and banking details, unknowingly giving access to fraudsters.
Protect Tip: Always check for .gov.za in the URL.
3. Impersonation Phone Calls
Scammers claim to be SASSA officials, saying there’s an error with your grant and asking for your PIN or SASSA card number.
4. ATM Card Skimming
Devices placed at ATMs clone your SASSA card. Hidden cameras also capture your PIN.
5. Fake Social Media Pages & YouTube Channels
Pages pretending to be “SASSA Help” spread false updates, contests, or “re-registration” links.
Warning: SASSA does not operate giveaways or promotions via Facebook or TikTok.
How to Protect Yourself Right Now?
1. Never Share Personal Details
- Don’t reveal your ID number, PIN, SASSA card number, or phone number.
- Avoid filling out online forms unless from https://srd.sassa.gov.za.
2. Verify Messages and Calls
- Suspect a scam? Call 0800 60 10 11.
- Do not respond to messages urging you to act “immediately.”
3. Use Only the Official SASSA Website
- Bookmark: https://srd.sassa.gov.za
- Never click random links from SMS or social media.
4. ATM Safety Tips
- Use trusted ATMs in banks or malls.
- Cover your hand while entering the PIN.
- Report suspicious machines or card slots.
5. Educate Loved Ones
- Warn elders, especially those unfamiliar with digital tech.
- Help them set up SMS alerts and memorize safety tips.
If You’ve Been Scammed: Do This Immediately
Step-by-Step Plan:
- Call SASSA: 0800 60 10 11
- Go to your nearest police station and open a case
- Alert your bank or Postbank
- Apply for a new SASSA card and change your PIN
- Track your status on https://srd.sassa.gov.za/sc19/status
SASSA’s Official Contacts (Verified)
| Department | Contact |
|---|---|
| Customer Support | 0800 60 10 11 |
| Email Fraud Reporting | [email protected] |
| Website | srd.sassa.gov.za |
| Facebook Page | facebook.com/SASSANewsZA |
| Payment Dates | Payment Schedule |
Pro Tips from Digital Safety Experts
“Treat every unknown message as suspicious—especially if it creates urgency or asks for personal details.” — Mpho Dube, Cybercrime Researcher
Who Is Most at Risk?
- Elderly with limited digital literacy
- People in rural areas
- Caregivers or relatives handling grant collection for others
For Professionals: What You Can Do
- Print and distribute scam alerts from the SASSA website
- Help recipients check their payment status
- Organize digital literacy workshops
- Report fake pages on Facebook and YouTube
Share to Protect
If this article helped you, share it with your community on WhatsApp, Facebook, or local forums. Raising awareness could stop the next scam from succeeding.
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FAQs
1. Can SASSA refund a stolen grant?
If fraud is proven and reported early, SASSA may issue a replacement on a case-by-case basis.
2. How do I stop scam calls and texts?
Block unknown numbers and register a complaint with your mobile service provider.
3. Can I use someone else’s phone for SASSA?
Yes, but avoid using public devices. Make sure only trusted individuals access your data.
4. Where can I check my grant payment status?
Visit: https://srd.sassa.gov.za/sc19/status
5. Where to report fake websites or messages?
Report to SASSA via [email protected] and inform SAPS Cybercrime Unit.
